Where is my order
Your Shopify order confirmation email contains an order status link. Tracking arrives by email after the carrier scans the package. Some Standard orders over $99 to the lower 48 may qualify for free shipping. This page also explains what to do if something arrives damaged or wrong, and how to contact Point Blank Archery with an order question.
Tracking
Your order confirmation email from Shopify contains an order status link. Tracking itself arrives by email once the carrier scans the package, so it may not show up the moment your order ships. If you never received the confirmation email, check your spam folder first, then contact support if it still isn't there.
Something wrong with your order
If an item arrives damaged or you received the wrong item, email [email protected] with your order number and photos of the item and packaging. The Returns & Refunds Policy explains the return terms.
Contact
Email [email protected] with your order question.